Home | Compass CHAT

the all new chat!

Convenient.
Flexible.
Simple.

We’re working hard to make your job easier.
Designed for easy access and quick learning. Your go-to resource for working at Compass Group.

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CHAT is your friendly
go-to guide.

CHAT is a reliable, convenient, and comprehensive resource for everything your team needs and wants to know about working at Compass Group. It’s always there for you.

in the know

CHATs are designed to refresh you on the important details you may not think about every day, to pass along new information as things change, and to share tips on working with each other and your customers.

making things easier

The good news is that CHATs are shorter and easier than you might think. CHAT is designed to be easy to access, easy to use, and easy to deliver. One CHAT can have an immediate, lasting impact.

tailored for your team

As a manager, you can choose what works best for your team. While some of the information is mandatory, you can decide when and how to have a CHAT and which of the optional topics would be most helpful to your team.

find success here

We make CHATs mandatory because they are essential to creating a culture of safety and excellence. They protect our company during audits and provide a lot of great content to help you do your job well. They also promote greater empathy and more positive interactions with each other and the people we serve.

The good news is that CHATs are shorter and cooler than you might think.

CHAT is designed to be easy to access, easy to use, and easy to share. One quick CHAT can have an immediate, lasting impact.

CHAT helps you and your team stay in the know.

CHAT provides guidance and direction for daily operations, leading to a safer work environment.

CHAT helps connect management to staff by having set times to have open forum discussion. Everyone learns and connects.

CHAT gives us a reason to have an all-staff meeting. We use this time to not only deliver the information, but do team building activities, celebrate birthdays and anniversaries, and provide recognition for associates.

CHAT has opened up the floor for our team to communicate with each other.

CHAT leads positive change by providing structured topics and a guide on how to present those topics.

As a result of CHAT, more associates are speaking up when they encounter behaviors or actions that are not appropriate for the workplace.

The CHATs and Frontline Library trainings have had a positive effect on our team. They give associates things to think about that are related to people development and improvement of personal skills. This is reflected in the comments and discussions at point of delivery.

CHAT serves as a reminder and validation of things we have spoken about in the past, and always seems to be on topic.

We have found that accounts that do CHAT well have better retention and team spirit.

CHAT keeps all staff engaged, feeling appreciated, and understanding that their opinions are heard.

By using CHAT monthly, our team looks forward to gathering and sharing experiences they’ve had at work and at home from learning through the CHAT lessons. It's a great time to communicate among peers.

The CHAT safety lessons have helped in virtually no accidents at our account, and also the harassment and diversity CHATs help make a safer, more cohesive environment.

Thanks to CHAT, we are better prepared for our annual survey and health inspections.

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